At WPDINO, your satisfaction is our priority. We understand that sometimes a product may not be the right fit for your needs. That’s why we offer a straightforward, risk-free refund policy to give you confidence when purchasing any of our WordPress themes or plugins.
30-Day Money-Back Guarantee
If you are not completely satisfied with your purchase, you may request a full refund within 30 calendar days of the original purchase date—no hassle, no hard feelings. Simply contact us at hello@wpdino.com with your order details, and we’ll be happy to assist you.
When Refunds May Be Declined
As our products are digital in nature, we reserve the right to decline refund requests in the following situations:
- The refund request is made after 30 days from the purchase date.
- The product was part of a bundle, promotion, or discounted offer.
- A license renewal or upgrade was purchased—renewals are non-refundable.
- The product has been actively installed and used on one or more websites.
- Multiple downloads from different IP addresses or devices are detected.
- You have received extensive technical support or custom guidance from our team. In such cases, a partial refund may be offered at our discretion.
- If there is evidence of abuse or misuse of our refund policy.
We aim to be fair and transparent while protecting the integrity of our digital offerings.
Processing Time
Refund requests are typically processed within 2–3 business days. Once approved, the refund will be issued to your original payment method. Depending on your bank or provider, it may take several days for the funds to reflect in your account.
Need Help?
If you have questions about our refund policy or need assistance before requesting a refund, don’t hesitate to contact us. We’re here to help and may be able to resolve your issue without needing a refund.
Email: hello@wpdino.com
Website: wpdino.com
We appreciate your trust in WPDINO and look forward to helping you build amazing WordPress websites.